Privacy Policy

The European Business Registry Association (EBRA) is a collaboration of registry professionals from across Europe who come together to share best practice and experience to enhance policy, operational and technical initiatives.

The EBRA website contains information relevant to its Members and the general public.

EBRA respects your right to privacy and complies with its obligations under the General Data Protection Regulation (GDPR). This privacy policy is to help you understand how the organisation deals with any personal data you provide when you visit its website or interact with the organisation online.

It also outlines your rights with respect to personal data the organisation might hold on you through your interaction with us offline.

This website uses Matomo for data collection, you can read more about how Matomo works below:

1 – About Matomo

Matomo is an open source web analytics platform. A web analytics platform is used by a website owner in order to measure, collect, analyse and report visitors data for purposes of understanding and optimizing their website. If you would like to see what Matomo looks like, you can access a demo version at:


2 – Purpose of the processing

Matomo is used to analyse the behaviour of website visitors to identify potential pitfalls; not found pages, search engine indexing issues, and which contents is most viewed. Once the data is processed (for example, the number of people viewing a one page), Matomo generates a report for EBRA website owners to take action, for example changing the layout of the pages or publishing updated content.
Matomo is processing the following personal data:

  • Cookies
  • Location of the user

And also:

Date and time

  • Title of the page being viewed
  • URL of the page being viewed
  • URL of the page that was viewed prior to the current page
  • Screen resolution
  • Time in local timezone
  • Files that were clicked and downloaded
  • Link clicks to an outside domain
  • Pages generation time
  • Country, region, city
  • Main Language of the browser
  • User Agent of the browsers

The processing of personal data with Matomo is based on legitimate interests.


3 – The legitimate interests

Processing your personal data such as cookies is helping us identify what is working and what is not on our website. For example, it helps us identify if the way we are communicating is engaging or not and how we can organize the structure of the website better. Our team is benefiting from the processing of your personal data, and they are directly acting on the website. By processing your personal data, you can profit from a website which is getting better and better.
Without the data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.


4 – Recipient of the personal data

The personal data received through Matomo are sent to:
Our company.
Our service provider: InnoCraft, 7 Waterloo Quay PO625, 6140 Wellington, New Zealand**

**Notice on data transfer and GDPR compliance: While 100% of your data and backups are securely stored in Europe, Matomo use a company based in New Zealand and have contracts with a New Zealand hoster (AC3 NZ in contract with AWS New Zealand). New Zealand is one of the few countries that the EU considers to have an adequate level of data protection. This provides legal certainty for Article 44 GDPR that the data does not go to a third country like the US even though we are using AWS. Because no personal data is transferred to third countries, no SCC’s are needed.

This means that Matomo Cloud is safe to use in the EU and fully GDPR-compliant.


5 – Details of transfers to third country and safeguards

Matomo data is hosted in Germany.


6 – Retention period or criteria used to determine the retention period

We are keeping the personal data captured within Matomo for a period of 12 months.
Justify your choice, for example: as our data is hosted in France, we are applying the French law which defines a retention period of no more than 13 months. You can set the retention period in Matomo by using the data retention feature.


7 – The existence of each of the data subject’s rights

As Matomo is processing personal data on legitimate interests, you can exercise the following rights:
Right of access: you can ask us at any time to access your personal data.
Right to erasure: you can ask us at any time to delete all the personal data we are processing about you.
Right to object: you can object to the tracking of your personal data by using the following opt-out feature:

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.


8 – The right to lodge a complaint with a supervisory authority

If you think that the way we process your personal data with Matomo analytics is infringing the law, you have the right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with the Belgian supervisory authority, the Belgian Data Protection Authority.

For further information about your rights, please contact the Belgian Data Protection Authority.


9 – Whether the provision of personal data is part of a statutory or contractual requirement; or obligation and possible consequences of failing to provide the personal data

If you wish us to not process any personal data with Matomo, you can opt-out from it at any time. There will be no consequences at all regarding the use of our website.


10 – The existence of automated decision-making, including profiling and information about how decisions are made, the significance and the consequences

Matomo is not doing any profiling.


11 – Contact us

If there are any questions regarding this Privacy Policy you may contact us via